Privacy Policy

Our mission is to provide an online learning management platform that empowers our teachers to support students’ learning by allowing  teachers to bring transparency to their classes, increase their students’ accountability and parents’ engagement, promote collaboration among teachers, and extend learning outside their classes.

StreamlineED.com, k-8.streamlineed.com, and support.streamlineed.com (the “Service”) operated by Win Elements LLC (collectively, “us“, “we“, or “our“)  is committed to protect student privacy. We understand that privacy is extremely important to users (including, but not limited to, teachers, students, and child users)  of our website. We are committed to protecting your personal information and to be compliant to legal requirements, including the Children’s Online Privacy Protection Act (“COPPA”) and the Family Educational Rights and Privacy Act (“FERPA”).

We are proud supporter of Student Privacy Pledge, and we have taken the Student Privacy Pledge to use students’ and our users’ data from our services that are dedicated to supporting instruction and learning opportunities to develop and improve our product/services intended for educational/school use. We host our Learning Management Platform on two separate servers to further protect our students’ privacy. K-8.streamlineed.com is dedicated for most students under the age of 13, and streamlineed.com is dedicated for students from grade 9-12th.  In addition, we also host a separate server our online store/e-commerce to even further protect our students’ privacy. This privacy policy has been compiled to better serve those who are concerned with how their ‘Personally Identifiable Information’ (PII) is being used online. PII, as described in US privacy law and information security, is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

BY USING THE WEBSITE,  REGISTERING FOR, ACCESSING, OR BROWSING, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THE FOLLOWING TERMS AND CONDITIONS IN THIS PRIVACY POLICIES AND TERMS OF SERVICES.

WHEN YOU REGISTER FOR OUR SERVICE, YOU WILL BE ASKED TO READ AND AGREE TO OUR TERM OF SERVICES, WHICH ALSO REFERENCE OUR PRIVACY POLICY. BY  AGREEING TO OUR TERM OF SERVICE, YOU ARE ALSO AGREE TO PRIVACY POLICY.

IF YOU ARE A PARENT OR A LEGAL GUARDIAN AND YOU PROVIDE CONSENT FOR YOUR CHILD TO REGISTER WITH THE WEBSITE, YOU AGREE TO BE BOUND BY THESE TERMS OF SERVICE IN RESPECT OF SUCH CHILD’S USE OF THE WEBSITE.

IF YOU DISAGREE WITH ANY PART OF THE THE TERMS, THEN YOU DO NOT HAVE THE PERMISSION TO ACCESS THE SERVICE.

THESE TERMS REQUIRE YOU TO WAIVE CLASS ACTION AND/OR JURY TRIALS, ANDY YOU ARE REQUIRED TO RESOLVE ANY DISPUTES BY ARBITRATION

PLEASE NOTE THAT THE TERMS ARE SUBJECT TO CHANGE BY US IN ITS SOLE DISCRETION AT ANY TIME.

1. What personal information do we collect from Students and Child User?

WEcollect your name, email address, username name, password, avatar, user-generated content only for the purposes for which were authorized by the educational institution/agency, teacher or the parent/student. Once a user enrolled in a course, we track and retains related records of user’s interactions with all activities of a course, which is the primary function of our service, an online Learning Management System. The teacher of the course will only view their students’ data to better serve students’ learning. 

2. What personal information do we collect from Teacher User?

WE collect your name, email address, username name, password, avatar, user-generated content. When a teacher signing up for a Teacher Account on support.streamlineed.com, a third party PayPal service or STRIPE collects and process your billing address and credit card information.  

3.  How do we use your information?

3.1 From You – When you, as a student or a teacher, create an account, we ask for your name, username, password, and email address, to create your account. Additionally, you may upload an avatar on your user profile.

3.2 Information automatically collected. To provide a personalized learning experience for our user, we automatically collect certain types of usage information from your browser or device (such as, but not limited to, log file, Internet Protocol (IP) address, device or browser type, Internet service provider (ISP), the dates and times that you visit the Website). We may use cookies — a small text file containing a string of alphanumeric characters — to record current session information. Cookies are used to track logins, sessions, and collect anonymous traffic data.  We may also collect Google Analytics data to help us measure traffic and usage trends for the Service. We also collect information about how you use the Service (e.g., the pages you view, Activities you use, other interaction) and your usage of the Service over time. We may collect log file information from your browser or mobile device each time you access the Services.We do not allow any third party advertising networks to collect information about the users of our website.

WE  uses a variety of third-party service providers (such as, for example,  YouTube to host our videos and/or Google Analytics to understand our Website usage.

4.  What do we do with the information?

4.1 Student and other Users.Students and other users may access to the website using personally identifiable information (such as, for example, username, email, and password). We strictly maintain the confidentiality of Student Data, and we do not use Student Data for any purpose other than to provide the Service.

4.2 Information automatically collectedWe use or may use data collected through cookies, log files and device identifiers to: (1) remember information so that a user’s progress from activities is saved, so user can continue where user left off; (2) to record user’s achievement and other records when they interact with the Service; (3) to diagnose and fix technological problems;  and/to (4) to help users access information more efficiently.

5. How do we protect your information?

When you interact with the Service, the information you supply is encrypted via Secure Socket Layer (SSL) technology. WE  use regular Malware Scanning. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. WE  implement a variety of security measures when a user enters, submits, or accesses their information to maintain the safety of your personal information.

All transactions are processed through a gateway provider ( such as PayPal) and are not stored or processed on our servers.

6. How we share or transfer data.

WE protects the information you provide us, and we do not rent or sell Personal Information that we collect from Users with third parties.

7. Do we use ‘cookies’?

Yes. Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the site’s or service provider’s systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.

7.1 We use cookies to:

Compile aggregate data about site traffic and site interactions to offer better site experiences and tools in the future. We may also use trusted third-party services that track this information on our behalf.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Since the browser is a little different, look at your browser’s Help Menu to learn the correct way to modify your cookies.

If you turn cookies off, some features will be disabled. It won’t affect the user’s experience that makes your site experience more efficient and may not function properly.

8. Third-party disclosure

WE  do not sell, trade, or otherwise, transfer to outside parties your Personally Identifiable Information unless we provide users with advance notice. We may also release information when it’s release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property or safety. Excluding third parties link provided by our users, we will try our best to make sure any third parties that we provide will adhere to the Pledge principles, including security and data retention principles. Our online store/ e-commerce are hosted on a separate server, and students under 13 years old do not have the permission to use our online store.

8.1 Third-party links

Occasionally, at our discretion, WE  may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We, therefore, have no responsibility or liability for the content and activities of these linked sites. However, we will try our best to make sure any third parties that we provide will adhere to Pledge principles, including security and data retention principles. Our online store/ e-commerce are hosted on separate server, and students under 13 years old do not have the permission to use our online store.

8.2 Target-Placement Google Adsense (only on subdomain support.streamlineed.com)

WE  use Google Placement-Targeted Ads on our sub-domain, support. streamlineed.com, which is our primary stores and blog where teachers can buy a subscription and other products to support. Only on our subdomain, support.streamlineed.com, WE  use GoogleAds to serve ads when you visit my website. Google may use information (not including your name, address, email address, or telephone number) about your visits to this and other websites in order to provide advertisements about goods and services of interest to you. If you would like more information about this practice and to know your choices about not having this information used by Google, click here..

8.3 Nextend Social Login

Nextend Social Login collects data when a visitor register, login or link the account with with any of the enabled social provider. It collects the following data: email address, name, social provider identifier and access token. Also it can collect profile picture and more fields with the Pro Addon’s sync data feature.

Who we share your data with?
Nextend Social Login stores the personal data on your site and does not share it with anyone except the access token which used for the authenticated communication with the social providers.

Does the plugin share personal data with third parties?
Nextend Social Login use the access token what the social provider gave to communicate with the providers to verify account and securely access personal data.

How long we retain your data
Nextend Social Login removes the collected personal data when the user deleted from WordPress.

Does the plugin use personal data collected by others?
Nextend Social Login use the personal data collected by the social providers to create account on your site when the visitor authorize it.

Does the plugin store things in the browser?
Yes, Nextend Social Login must create a cookie for visitors who use the social login authorization flow. This cookie required for every provider to secure the communication and to redirect the user back to the last location.

Does the plugin collect telemetry data, directly or indirectly?
No

Does the plugin enqueue JavaScript, tracking pixels or embed iframes from a third party?
No

8.4 Woocommerce

We collect information about you during the checkout process on our store.

What we collect and store
While you visit our site, we’ll track:

Products you’ve viewed: we’ll use this to, for example, show you products you’ve recently viewed
Location, IP address and browser type: we’ll use this for purposes like estimating taxes and shipping
Shipping address: we’ll ask you to enter this so we can, for instance, estimate shipping before you place an order, and send you the order!
We’ll also use cookies to keep track of cart contents while you’re browsing our site.

When you purchase from us, we’ll ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:

Send you information about your account and order
Respond to your requests, including refunds and complaints
Process payments and prevent fraud
Set up your account for our store
Comply with any legal obligations we have, such as calculating taxes
Improve our store offerings
Send you marketing messages, if you choose to receive them
If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future orders.

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. For example, we will store order information for XXX years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.

We will also store comments or reviews, if you choose to leave them.

Who on our team has access
Members of our team have access to the information you provide us. For example, both Administrators and Shop Managers can access:

Order information like what was purchased, when it was purchased and where it should be sent, and
Customer information like your name, email address, and billing and shipping information.
Our team members have access to this information to help fulfill orders, process refunds and support you.

What we share with others

We share information with third parties who help us provide our orders and store services to you; for example —

We accept payments through Stripe. When processing payments, some of your data will be passed to Stripe, including information required to process or support the payment, such as the purchase total and billing information.

Please see the Stripe Privacy Policy for more details.

9. California Online Privacy Protection Act

CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law’s reach stretches well beyond California to require any person or company in the United States (and conceivably the world) that operates websites collecting Personally Identifiable Information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals or companies with whom it is being shared. – See more at: http://consumercal.org/california-online-privacy-protection-act-caloppa/#sthash.0FdRbT51.dpuf

9.1 According to CalOPPA, we agree to the following:

Users can visit our site anonymously.

Once this privacy policy is created, we will add a link to it on our homepage or as a minimum, on the first significant page after entering our website.

Our Privacy Policy link includes the word ‘Privacy’ and can easily be found on the page specified above.

You will be notified of any Privacy Policy changes:

       On our Privacy Policy Page

Can change your personal information:

       By logging into your account

10. COPPA (Children Online Privacy Protection Act)

When it comes to the collection of personal information from children under the age of 13 years old, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States’ consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online.

WE  do not specifically market to children under the age of 13 years old. We have dedicated subdomain with a separated database, k-8.streamlineed.com, to serve children under of 13 years old,

11. Fair Information Practices

The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.

In order to be in line with Fair Information Practices we will take the following responsive action, should a data breach occur:

We will notify you via email

       Within 7 business days

We will notify the users via in-site notification

       Within 7 business days

WE  also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.

12. CAN-SPAM Act

The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

We collect your email address in order to:

       Send information, respond to inquiries, and/or other requests or questions

To be in accordance with CAN-SPAM, we agree to the following:

       Not use false or misleading subjects or email addresses.

       Identify the message as an advertisement in some reasonable way.

       Monitor third-party email marketing services for compliance, if one is used.

       Honor opt-out/unsubscribe requests quickly.

       Allow users to unsubscribe by using the link at the bottom of each email.

If at any time you would like to unsubscribe from receiving future emails, you can email us at

Follow the instructions at the bottom of each email.

admin@streamlineed.com and we will promptly remove you from ALL correspondence.

13. E-commerce/Online Store is on a Separated Server (sub-domain: support.streamlineed.com)

To protect our students’ privacy and our users’ payment information, WE host our E-commerce ( or Online Store) on a separate server.

13.1 Payment

All payment on our e-commerce/online store is processed and completed by secured PayPal and/or Stripe Payment.

You can learn how PayPal protect our customers here. 

You can also learn how Stripe protects our customers here.

13.1 Age of Consent

Only users who are 13 or older are allowed to create an account on our e-commerce/online store ( support.streamlineed.com). If you are younger than 13 years old, you do not have the permission to access or use our e-commerce/online store.

13.2 Target-Placement Google Adsense (only on subdomain support.streamlineed.com)

WE  use Google Placement-Targeted Ads on our e-commerce/online store that is hosted on a separate server (support.streamlineed.com), which is our primary stores and blog where teachers can buy subscription and other products to support. Only on our subdomain, support.streamlineed.com, WE  use GoogleAds to serve ads when you visit my website. Google may use information (not including your name, address, email address, or telephone number) about your visits to this and other websites in order to provide advertisements about goods and services of interest to you. If you would like more information about this practice and to know your choices about not having this information used by Google, click here..

14. Change of Business, including a merger or acquisition.

In the event that Win Elements LLC ( including its services, but not limited to, StreamlineED.com, k-8.streamlineed.com, and support.streamlineed.com), we may transfer or assign the information that we have collected from users as part of such acquisition, merger, or any other change of control. However, we will only contract with future companies that are consistent with Pledge principles or allow users a choice to send information to the future identity.

15. Data Accessibility

Student, their parent, or their authorized parent will have access to review, make changes, or correct student’s personally identifiable information using students’ login information.

16. Data Retention

We will not retain students personal information for longer than necessary to deliver services or for education purpose providing our service. Each year, we will run a bulk action to remove and delete any users who have not logged in for 365 days, which is one school year, so we would not delete any active users. Once the users are deleted, their data will also be deleted from our service, including any backup. If your account and data are not deleted, contact us at info@streamlineed.com to request a deletion of your account.

17. Notice and Choice

We reserve the right, at our sole discretion, to modify, to change, add, or remove portions of the Terms at any time. What constitutes a material change will be determined at our sole discretion. Please check the Terms and any Guidelines periodically for any changes. Also, will email users and make an announcement on our website of any changes to our Privacy Policy.  By continuing to access or use our Service after any revisions become effective, you agree to be bound by the revised terms. If you do not agree to the new terms, you are no longer authorized to use the Service. We will make reasonable effort to provide notice to you of such amended Terms, such as by posting a notice on the Website or by email to the email address associated with your account.

18. Contacting Us

If there are any questions regarding this privacy policy, you may contact us at info@streamlineed.com

If you are unable to contact us, you may contact our Registered Agent:

California Registered Agent Inc

1267 Willis Street STE 200

Redding, CA 96001

Tel: (530) 232-5985

http://www.californiaregisteredagents.net

agent@californiaregisteredagents.net

Last modified: Friday, 5/18/2018